Refund and Dispute Policy

Last Updated: October 18, 2024

At Solace Eight Capital Inc., we are committed to providing exceptional services in real estate investments, rentals, and property management. By engaging in our services or participating in our investment opportunities, you acknowledge and agree to the following refund and dispute terms:

Refund Policy

No Refunds for Investment Transactions:
All investments and related transactions are final and non-refundable. By committing to an investment opportunity with Solace Eight Capital Inc., clients acknowledge that funds are allocated to projects and cannot be refunded. Detailed information about each investment is provided to ensure informed decisions.

No Refunds for Rental Agreements:
Payments related to rental agreements, including security deposits and monthly rent, are non-refundable, except as required by law or explicitly stated in the lease agreement. Tenants are encouraged to review lease terms carefully before signing.

Service Fees:
Fees for property management or other real estate services are non-refundable once services have commenced. We are committed to addressing any concerns or issues during the course of service delivery to ensure satisfaction.

Technical Support for Online Services:
If you experience difficulties accessing online resources or tools provided by Solace Eight Capital Inc., please contact our support team for assistance. We are dedicated to resolving any technical issues promptly.

Dispute Policy

No Disputed Transactions Once Payment Is Processed:
Once payment is processed and services are rendered, clients agree not to dispute transactions through payment processors or banks. We strongly encourage clients to communicate any concerns directly with our team for prompt resolution.

Dispute Resolution Process:
By engaging in our services, you acknowledge and agree that Solace Eight Capital Inc. does not honor disputed charges through payment processors or banks. All sales and agreements are final. Any disputes will be resolved directly with our team, in accordance with this no-refund policy.

Transparency and Communication:
We prioritize clear communication and transparency in all transactions. If you have concerns about charges or services, please contact us immediately for resolution.

Policy for Rental Payments

Payment Terms:
All rental payments are due by the date specified in your lease agreement. Tenants are responsible for ensuring timely payment to avoid penalties or service disruptions.

Late Payments and Penalties:
Late payments may incur fees as outlined in the lease agreement. Failure to pay within the grace period may result in additional penalties or legal action.

Service Commitment:
We are dedicated to providing high-quality rental properties and management services. If you experience any issues with your rental, please contact our support team promptly.

Investment Commitment Policy

As a real estate investment company, funds committed to our projects are immediately allocated toward property acquisitions, development, or operations. This policy ensures efficient resource allocation and effective project execution.